How to Use Risk Reporter App
Delete/Undelete a Risk Reporter Incident
Users with permission can delete and undelete an incident in Risk Reporter. Delete Open an incident. Click the delete button that is on the top right of the incident. Undelete Go to the Risk Reporter incident list. Turn the Show Deleted toggle switch ...
Signing Off an Incident
What is Sign-Off? In order for a Risk Reporter incident to get Closed it needs to get signed off by a user in a role designated for signing off. Every organization has different roles that are required to sign off. Please contact help@snfmetrics.com ...
Printing Incident Reports
To print a report for specific incidents you can choose to print one incident at a time, or multiple incidents at once. Printing a Singular Incident Open an incident that you want to print. Click on the print icon located at the top right of the ...
High Severity Incidents
High Severity is a feature that should be used for incidents that require immediate attention. How to Label an Incident as High Severity Manually A user with permission can select the checkbox “Mark this incident as high severity” located in the ...
Risk Reporter Statuses
There is a status on each incident to show where the incident is holding in the Risk Reporter process. Open Status Once an incident is created it automatically gets the Open status. Most users can only edit when in Open status. Submitted Status ...
View your Risk Reporter Incident List
View all your incidents on the Risk Reporter incident list. On the Home page, select the Risk Reporter App, or click on the menu button on the top header and select Risk Reporter from the main menu. Filter by Facility, Date Range and Status. You can ...
Creating a New Risk Reporter Incident
Create a New Incident Click the "New" button on the Risk Reporter Home page. A pop up will appear. Choose the Facility, Resident, and the Incident Date/Time fields. All are required as indicated by an asterisk (*). Editing the Facility, Resident, and ...