1. The correct billing information is synced to the manual residents
2. Manual Mode can be turned off so that AR Tracking can receive live data from the billing system
   

All Manual residents must be mapped or deleted for Manual Mode to be turned off

How to Map Residents

1. To make this possible, you must first map the billing facility to the facility by going to Facility Settings → Software Info.
   
2. Once this is complete, go to AR Tracking → 3-dot Menu → Map Residents. This page will not be available prior to step 1.
   
3. Choose the facility and you will see a list of all manual residents.
   
4. For each one, select the matching billing resident. Use DOB and SSN to confirm the match.

1. The resident will now be synced to the billing resident data and will no longer be a manual resident
   
2. Name, DOB, SSN, and Medicare number are replaced with billing system values and are no longer editable
   

Changing or Removing a Mapping

1. You can change the mapped billing resident
2. You can unmap a resident if needed