View your Grievance Log List

View your Grievance Log List

View all your grievances on the Grievance Log list.

Grievance_Log_List.png

 

  1. On the Home page, select the Grievance Log App GL_App_Icon.png, or click on the menu button on the top header 👇 and select Grievance Log from the main menu.
    Main_Menu.png
  2. Filter by a Facility and Date Range.
  3. You can also Search in the Search bar by Reference #, Category, Facility, Resident, Date, Filed by Name, and Assigned to Name.
  4. By default, Resolved Grievances are not shown. Turn the Show Resolved Grievances toggle switch On Toggle_On.png to view them in the dashboard.
  5. Select a grievance to view details.
  6. To create a new grievance click the Add_New_Grievance.png button.

You can also Export your List by selecting the Export_Button.png button.

Users can only view Grievances that have categories that their department is mapped to. To see more about Grievance mappings go to Grievance Log Settings.

 

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      Easily format your grievance list and export to Excel or PDF. On the Grievance Log home page, click on the button located on the top right hand side of the page. A pop-up will appear. Format what and how the data should show with: Sort: Click on a ...

    • Section 1- Grievance Details

      After creating a new grievance, fill out this section which gives the background for the grievance - the who, what, where and when. Fill out all applicable fields and all required fields (indicated with an asterisk*). Choosing a Grievance Category ...

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