Popular Articles
Risk Reporter User Permissions
In order for users to maximize the Risk Reporter App, it is important to understand the permissions that need to be granted to the different Roles or individual users that work with the Risk Reporter App. See Roles Settings and User Settings and ...
View your Risk Reporter Incident List
View all your incidents on the Risk Reporter incident list. On the Home page, select the Risk Reporter App, or click on the menu button on the top header and select Risk Reporter from the main menu. Filter by Facility, Date Range and Status. You can ...
Signing Off an Incident
What is Sign-Off? To Close a Risk Reporter incident, it must be signed off by at least one user in a role designated for sign-off. This step confirms that the user has reviewed and approved the reported incident and its details. As soon as the first ...
How to Add a Referral
Where do referrals come from? Referrals enter our system in 1 of 3 ways: automatically, from a New Doc, or manually. Auto Created Referrals Any referral that is sent from the hospital via Allscripts, Navi Health or Aidin, will come get created ...
Custodial Auth Process
Request a New Custodial Auth From AR Tracking In AR Tracking there is a "Request Custodial Auth" button under the Authorizations tab. This button will only appear when both: Payor source is Insurance Payor type is Managed MCD Custodial or MLTSS ...